You can return any purchase, for any reason, up to 30 days after purchase. Returned items should be unused and returned in original packaging, alongside any enclosed documentation. A full refund shall be issued within 3 - 5 working days of recieving the item/s back, the refund shall be issued to your original form of payment.
Before returning an item, please make sure:
- The item/s are in the same condition that they arrived in, we don't accept returns on used items.
- Make sure you are returning the item via a TRACKED SERVICE, this is for your own security as if an untracked service is used and the item is lost, there is nothing we can do about this.
- Any discrepancies with your order must be reported within 5 working days of the delivery date. All orders will come with a packing slip, please send us a picture of this along with your order number and a description of the issue.
- If we are found to be fault a pre paid label shall be provided, we WON'T refund a postage label if you have decided to send the item back yourself.
To start the return process please contact us